Tag: finland

YH Kodit has selected Alltime Finland as its partner to provide property maintenance and cleaning services for dozens of sites located in Tampere, Pirkkala, Lempäälä and Nokia. YH Kodit is a significant housing provider, owning more than 8,000 rental and right-of-occupancy homes in the Pirkanmaa and Southwest Finland regions. The company constructs approximately 50 to 100 new homes each year. 

“Resident satisfaction is paramount for YH Kodit, and property maintenance plays a key role in achieving this. We chose Alltime based on our previous positive experiences and their convincing presentation. While our broader cooperation is still fairly new, Alltime’s operations have made a strong start,” says Tomi Jokio, Property Director at YH Kodit. 

“YH Kodit was looking for a reliable partner for its property services. It was great to see that our previous successful cooperation helped build trust and enabled us to agree on a joint path forward, in which we aim to support YH Kodit’s objectives particularly regarding resident satisfaction and sustainability. I would like to thank YH Kodit for their trust, and the Alltime Pirkanmaa team for their excellent work,” says Petri Salokannel, Commercial Director, Alltime Finland. 

Further information 

Petri Salokannel, Commercial Director, Alltime Finland 
petri.salokannel@alltime.fi  
+358 50 385 7468  

Antti Kalske 
Chief Marketing, Communications and Sustainability Officer, Alltime Group   
antti@alltimegroup.com 
+358 40 569 1534 

Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees. 

Mining company Boliden Kevitsa has chosen to continue its partnership with Alltime for the delivery of cleaning services at the Kevitsa multimetal mine. The mining site comprises several buildings, including production facilities, dining areas, offices, welfare facilities, and premises used by Boliden Kevitsa’s subcontractors.

“Our work environment’s cleanliness has a huge impact on our employees’ job satisfaction and safety. Alltime’s proficient staff has been part of our mine’s development projects and has acted in accordance with our values,” mentions EHSQ Manager Johanna Holm.

“It was important for us to continue our strategic partnership with Boliden Kevitsa. The continuation of our cooperation also signals trust in our staff, whose high-quality work has already translated to high customer satisfaction according to our NPS scores. I look forward to applying our extensive service experience in industrial and mining environments, as well as working closely with our customer to further advance health and safety at the site,” says Sanna Lehtinen, Business Director, Property and cleaning services, Alltime Finland.

Alltime has partnered with Boliden Kevitsa since 2017.

Further information

Sanna Lehtinen, Business Director, Property and cleaning services, Alltime Finland
sanna.lehtinen@alltime.fi
+358 40 148 6595

Antti Kalske, Chief Marketing, Communications and Sustainability Officer, Alltime Group
antti.kalske@alltime.fi
+358 40 569 1534

Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.

Alltime Finland has won the City of Vantaa’s competitive tender for street and green space maintenance in the Koivukylä region. The agreement covers the years 2025-2029 and includes maintenance of streets and public areas, covering green space upkeep, street cleaning, and winter maintenance.

The estimated value of the contract is approximately 1.2 million euros per year, with work set to begin on 1 June. The final contract value may vary depending on weather conditions and maintenance needs.

The Koivukylä region comprises several residential areas and parks that require regular and thorough care throughout both summer and winter. Alltime has previously maintained streets and green areas in Vantaa through the Hakunila maintenance contract since 2022.

“This contract is a significant win for us and a great opportunity to serve a familiar customer in the capital region,” says Ville Komulainen, Business Director of Infrastructure Services at Alltime.

In recent years, Alltime has expanded its operations in street and green area maintenance across Finland. With this new contract, the company further strengthens its position in the capital region’s maintenance market.

Further information
Ville Komulainen, Business Director, Infrastructure maintenance on land, Alltime Finland
ville.komulainen@alltime.fi
+358 10 583 7030

Antti Kalske, Chief Marketing, Communications and Sustainability Officer, Alltime Group
antti.kalske@alltime.fi
+358 40 569 1534

Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.

How do you manage the maintenance of dozens of schools and daycare centres in a way that keeps users satisfied and technical systems running smoothly? According to Atso Selkälä, Quality Manager at Espoo City’s Facilities Services, a property caretaker is often like an ice hockey referee – if you don’t see or hear from them, everything is going well.

Expertise and the right people are key

The City of Espoo began partially outsourcing its propertyand facility maintenance in 2014. Today, Alltime is responsible for two of the city’s six outsourced areas.

“Outsourcing was a significant change for users, and there were inevitably some challenges. People were used to their familiar ‘Matti’—someone who wasn’t just doing a job but was part of the community. When an external service provider came in, I, as the area manager, had to attend many meetings to explain the changes. Now that people have adjusted and the initial fuss has passed, everything works exceptionally well,” says Selkälä.

Selkälä began his career at the City of Espoo as a property caretaker in 1986 and has since moved through various roles to become a quality manager. His responsibilities include managing outsourced property service contracts, overseeing quality control, conducting tender processes, and providing expert insight. The work is highly diverse and engaging. His extensive field experience in property maintenance gives him a unique perspective when evaluating services.

“Facility maintenance is easy to understand when you’ve done it yourself on a grassroots level. I’ve walked every step of this path, and it helps me understand the needs of all parties involved,” says Selkälä.

"Kiinteistöhuoltoa on helppo arvioida, kun tietää omakohtaisesti, mitä se on ruohonjuuritasolla. Olen kulkenut jokaisen askeleen tällä alalla. Se auttaa myös eri osapuolten tarpeiden ymmärtämisessä", sanoo Selkälä. 

Selkälä mainitsee kiinteistöalan haasteiksi henkilökunnan saatavuuden, motivoituneisuuden, kielitaidon korostumisen, yleistyvän automatisoinnin ja henkilöstön ammattitaidon ylläpitämisen. Lisäksi erityisen tärkeää on käyttäjien tiedottaminen ja ajan tasalla pitäminen.  
Atso Selkälä oversees Espoo’s properties with almost 40 years of experience.

He points to industry-wide challenges such as staff availability, motivation, the increasing importance of language skills, automation, and the need to maintain professional competence. Effective communication with users is also vital.

With nearly 40 years of experience in Espoo’s properties, Selkälä adds: “Everything starts with the caretaker. When the right people are in the right roles, everything else falls into place. Alltime has succeeded in providing us with the right professionals.”

Advanced quality control ensures successful service experience

Espoo aims to be a forerunner in quality assurance. The value of facility maintenance is measured through an advanced audit system developed by Espoo Facilities Services—something Selkälä hasn’t seen elsewhere.

“We’ve been developing our quality control system since 2014. It now operates through a customised audit section in our maintenance logbook, which we fine-tuned to our needs over an intense two-year development period,” Selkälä explains.

There are approximately 400 audited sites. The city conducts audits twice a year, while external service providers, like Alltime, audit their areas four times annually as per contract. Each season has its own audit template and results are reviewed in monthly monitoring meetings.

“We receive reports categorised by service provider, building, individual caretaker, auditor, and area. We use precise numerical indicators. The target score is four on a scale of one to five, and Alltime has achieved excellent results,” Selkälä says.

Quick response and proactive customer service

Service quality is also measured by how promptly and effectively deviations identified in audits are addressed. According to Selkälä, Alltime has excelled in this area.

“Alltime has responded to issues exactly as required. Our contact person is assertive and efficient, always taking ownership of matters and delivering results,” Selkälä says.

He also highlights the importance of user experience: “A property caretaker is like a hockey referee—if you don’t notice them, all is well. But if something goes wrong, you’ll definitely hear about it. Ideally, the caretaker feels like a member of the community.”

Beyond responsiveness, Selkälä commends Alltime for its initiative:

“Last year, at the Kivenlahti community park, there was an event where Alltime brought along equipment for residents to explore. It was especially popular with children and families. The idea came from a proactive site supervisor at Alltime. Absolutely brilliant—this is exactly the kind of thing we value.”

The future of facility services: A combination of people and technology

Facility maintenance is undergoing a transformation. Increasing automation and digitalisation are calling for new skillsets, while finding skilled workers remains a significant challenge.

“In future, more IT skills and system management knowledge will be needed. Customer service skills are also becoming even more important,” Selkälä notes. “That’s why we provide ongoing specialist training for caretakers. We’ve run courses in customer service, problem-solving, geothermal heating, and plumbing.”

Drones are already used for tasks such as gutter inspections, and robotic lawnmowers are becoming more common in some locations. Still, Selkälä believes property maintenance will remain a people-centred industry.

“Our work is very much about people. It’s hard to imagine caretakers being completely replaced by robots. Technology will support the work, but people aren’t going anywhere. I’ve worked with many service providers, and it’s easy to say that Alltime strikes an impressive balance between forward-thinking and day-to-day excellence,” Selkälä concludes. 

A service vehicle branded with the Alltime logo at the Kivenlahti community park in Espoo. In 2024, a community event was held at the park, where Alltime brought along equipment and machinery for residents to explore. The event was especially well-received among children and families, gaining remarkable popularity.

Alltime Finland has secured a new contract to maintain the parks and recreational areas of the City of Rovaniemi, continuing the work it has carried out in the region over the past three years.

The agreement covers green spaces, public parks, sports facilities, and local recreational sites across Rovaniemi. The contract will begin on 1 May 2025 and continue until the autumn of 2029, with a total value of approximately 7.4 million euros.

“We’re delighted to have scored a full 100 points in the tendering process and are very pleased to continue our work maintaining Rovaniemi’s green areas,” says Ville Komulainen, Business Director, Infrastructure maintenance on land, Alltime Finland.

The contract further strengthens Alltime’s position as a key provider of municipal infrastructure services in Northern Finland.

“Our selection ensures a familiar and trusted partner for maintaining a pleasant urban environment for residents. With our long-standing experience in the area, we are able to provide seamless service continuity and support further development of the urban environment,” Komulainen adds.

Further Information
Ville Komulainen, Business Director, Infrastructure maintenance on land, Alltime Finland
ville.komulainen@alltime.fi
Tel. +358 10 583 7030

Antti Kalske, Chief Marketing, Communications and Sustainability Officer, Alltime Group
antti.kalske@alltime.fi
Tel. +358 40 569 1534

Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.

Alltime Finland has signed a significant agreement with the City of Turku’s Facilities Services to provide property maintenance services in the Hirvensalo area. With this contract, Alltime further extends its service offering in one of Turku’s key districts.

The agreement covers outdoor area maintenance and technical property management for schools and daycare centres in the area. It also includes the maintenance of Hirvensalo fire station and community centre, as well as service coordinator duties for the community centre. The estimated annual turnover of the contract is approximately 250,000 euros.

Service production will begin on 1 May 2025. The contract is valid for three years, with the option to extend for a further two years. The City of Turku’s Facilities Services is a long-time customer for Alltime, and this new contract marks a regional expansion of the collaboration.

“We have strong experience of both the customer and the Hirvensalo area. This is due to also working as a service provider for the city in this district in the past, which provides a solid foundation for the cooperation,” says Tero Jurmu, Property Services Specialist at Alltime Finland.

The development of property maintenance services in Hirvensalo further strengthens Alltime’s position as a leading provider of property services in the Turku region.

Further Information

Tero Jurmu, Property Services Specialist, Alltime Finland
tero.jurmu@alltime.fi
Tel. +358 44 907 2490

Sari Silén, Area Manager, Turku, Alltime Finland
sari.silen@alltime.fi
Tel. +358 40 808 6989

Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.

Alltime Finland has secured the competitive tender for the Keitele waterway maintenance area for the years 2025–2030. The total value of the contract is approximately 1 million euros.

The Keitele waterway area includes lakes such as Upper and Lower Keitele, Konnevesi, Sonkari, Iisvesi, Nilakka and Suonenjoki, located in the Central Finland and North Savo regions. These waterways provide an inland route connecting Jyväskylä to Viitasaari in the north, and eastward to Suonenjoki and Pielavesi. The area also includes nine canals with locks.

“Alltime already holds a strong position in maritime safety device maintenance in Finland, with over 60% of the country’s navigation aids under our management. This new contract adds nearly 1,000 kilometres of waterways and around 2,000 new safety devices to our maintenance portfolio. We continue our important work in enabling safe waterborne traffic in close cooperation with the Finnish Transport Infrastructure Agency,” says Antti Sappinen, Business Director, waterway maintenance, Alltime Finland.

Alltime’s existing waterway maintenance contracts include regions such as Saimaa, the Gulf of Finland, and Lake Inari.

Photo: Suonenjoki, kallerna, CC BY-SA 4.0 , Wikimedia Commons

Further Information:
Antti Sappinen, Business Director, waterway maintenance, Alltime Finland
antti.sappinen@alltime.fi
Tel. +358 40 055 7548

Antti Kalske, Chief Marketing, Communications and Sustainability Officer, Alltime Group
antti.kalske@alltime.fi
Tel. +358 40 569 1534

Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.

Espoon Asunnot has selected Alltime Finland as its property services, as well as outdoor and winter maintenance provider in the Greater Leppävaara and Matinkylä districts.

The service agreement begins on 1 May 2025 and is valued at approximately 1.1 million euros annually. Four separate districts were included in the tender, with each bidder eligible to be awarded a maximum of two. Through this agreement, Alltime will be responsible for ensuring a smooth and safe everday in nearly 4,500 homes.

Alltime already manages 16 Espoon Asunnot properties, and with this new contract, the number will grow to 90 sites.

“We have gained significant experience in the Espoo area and with similar properties. We’re starting from a strong foundation and are excited to expand our collaboration,” says Sami Karimerto, Area Manager, Helsinki area, Alltime Finland.

In addition to property maintenance and cleaning services, Alltime has secured various infrastructure maintenance contracts in Espoo, Helsinki, Kirkkonummi and Kerava.

Further Information

Sami Karimerto, Area Manager, Helsinki area, Alltime Finland
sami.karimerto@alltime.fi
Tel. +358 41 732 0977

Antti Kalske, Chief Marketing, Communications and Sustainability Officer, Alltime Group
antti.kalske@alltime.fi
Tel. +358 40 569 1534

Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.

Ensuring high-quality properties for 7,000 students, 40% of whom are international, representing over 100 different nationalities, is a complex task requiring flexibility and deep expertise. For the Turku Student Village Foundation (TYS), this is part of everyday operations—with Alltime by their side enabling smooth living through integrated property maintenance and cleaning services across their property portfolio.

A multicultural environment requires specialised expertise in facility services

Student Village Foundation of Turku (TYS) manages approximately 200 buildings across 17 different sites in Turku, Finland. The largest and most unique of these is the Student Village, which, in addition to housing, includes a restaurant, gym, and a store serving 3,500 students. A particular challenge in service delivery is the multicultural resident base, requiring flexibility and special know-how from the service provider.

During the tenancy period, cleaning and property services are the most visible and impactful indicators of customer satisfaction—often even more so than TYS’s own services, which focus on the beginning and end of the tenancy.

“Alltime’s property maintenance professionals actively offer development ideas, suggestions, and solutions to challenges,” says Pirjo Lipponen-Vaitomaa, Director of Customer Relations and Communications at TYS.

Customer satisfaction as a shared goal

TYS and Alltime began their collaboration in March 2019, which has expanded over the years thanks to excellent results. Currently, Alltime is responsible for TYS’s property maintenance, cleaning of common areas, and apartment inspections during tenant changes. Recently, Alltime’s cleaning services have also been utilised for cleaning tasks related to tenant turnover.

Customer satisfaction is monitored systematically: after a service visit, residents can provide feedback via text message on Alltime’s services. Results are reviewed monthly. TYS also tracks the response times for maintenance requests.

According to Lipponen-Vaitomaa, student housing is her personal passion.
“Our property maintenance satisfaction scores have been trending upward. Last year, the score reached 8.82 out of 10, which clearly exceeds our target. This is especially important, as for many young people this is their first home, and property maintenance has a significant impact on resident experience,” she explains.

Cleaning quality is monitored through regular quality rounds and customer satisfaction surveys, with the results reviewed in joint quality meetings. “Our monthly quality meetings with representatives from property maintenance and cleaning take place in a very positive spirit. We’ve been especially pleased with Alltime’s proactive attitude,” Lipponen-Vaitomaa adds.

Pirjo Lipponen-Vaitomaan kasvokuva
Pirjo Lippomaa-Vaitomaa says that student housing is a personal passion for her.

Facing Future Challenges Together

As a public procurement entity, TYS places high importance on quality criteria and staff expertise when selecting partners.

“We want to offer our residents better opportunities for sustainable living. Alltime’s professionalism in property maintenance and cleaning, along with their progressive attitude, has greatly supported this,” says Lipponen-Vaitomaa.

Currently, TYS and Alltime are working together to improve waste sorting in shared kitchens, enhance feedback systems through QR codes, and explore the use of cleaning robotics. Control rooms, system confirmations, and other digital cleaning solutions are also areas TYS wants to further develop with its property services partner.

“In the future, digitalisation will certainly play an even bigger role in meeting our service needs and development goals,” Lipponen-Vaitomaa concludes.

Alltime, a Nordic leader in maintaining built environments, launches a new digital remote monitoring service for maritime navigation aids.

The service enables remote monitoring of maritime safety devices, such as buoys, for both their condition and location. Based on real-time data, malfunctions or damages can be addressed quickly and efficiently. Digital remote monitoring of navigation aids also helps reduce CO₂ emissions from service operations, as fewer on-site manual inspections are required using vessels.

Remote monitoring will first be deployed in Espoo, following the City of Espoo’s procurement decision to select Alltime Suomi as its partner for the digitalisation, maintenance, and upkeep of sea marks on its boat routes. Alltime will digitalise and assume maintenance responsibility for approximately 80 maritime safety devices in Espoo. The service will soon be available to other waterway maintenance customers across Finland.

“I’m excited that we’re now bringing digitalisation forward in waterway maintenance. We maintain around 12,000 maritime safety devices in Finland, and by digitalising their monitoring, our clients will gain access to real-time data, along with more environmentally friendly and efficient service. We thank the City of Espoo for leading the way with us. This is the future of waterway maintenance,” says Antti Sappinen, Business Director, Infrastructure maintenance on waterways, Alltime Suomi.

Alltime Suomi is the market leader in waterway maintenance, responsible for over 60% of maritime safety devices on Finland’s sea and inland waterways. “This is a concrete example of how new technologies, robotics, and AI are rapidly advancing across all areas of maintenance – from cleaning and property services to infrastructure maintenance and waterways as in this case. With new technologies, we can create new services and provide real-time transparency for customers and users alike. We are strongly investing in leveraging technology across all areas of our operations,” says Juha Murtopuro, CEO, Alltime Group.

Further Information

Antti Sappinen, Business Director, Infrastructure maintenance on waterways, Alltime Finland
antti.sappinen@alltime.fi
Tel. +358 40 055 7548

Antti Kalske, Chief Marketing, Communications and Sustainability Officer, Alltime Group
antti.kalske@alltime.fi
Tel. +358 40 569 1534

Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.

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