How can a massive 180 000 m2 shopping centre, with 7.3 million annual visitors, 300 yearly events and 80 toilet facilities, be managed smoothly and sustainably? Ideapark Lempäälä, near Tampere, Finland, has found Alltime as its trusted partner in this mission through integrated facility and cleaning services.
Ideapark Lempäälä shopping centre is one of the most visited facilities in Finland – its about 180,000 m2 see 7.3 million visits and 300 events annually. It attracts visitors from all over the country, and aims to become Finland’s largest “mini-holiday destination”. As daily visitor numbers range between 10,000 and 30,000, substantial expertise, resources, and—above all—flexibility is required from partners to create an excellent experience.
“Flexibility is key for us. Our partners must be able to respond to fluctuating visitor numbers and 300 annual events. Alltime has demonstrated its ability to meet these demands, both in terms of resources and attitude,” says Visa Vainiola, CEO of Ideapark Lempäälä. “We want a partner that doesn’t focus on why something can’t be done, but finds solutions instead. Alltime is exactly that kind of partner.”
The partnership began in 2022 with property maintenance and soon expanded to include cleaning services. Today, Alltime takes care of outdoor area maintenance, property maintenance, technical facility services, event construction, shopping cart collection, as well as both general and construction cleaning. Additionally, some of the shopping centre’s stores utilise Alltime’s cleaning services. With good reason, the partnership can be described as a one-stop-shop for facility services.
“A comprehensive service offering, agility, and willingness to solve issues are definitely the best aspects of this partnership. They fit perfectly into the fast-paced and ever-changing environment we operate in. Despite being a fairly large company, Alltime provides us with truly local service,” Tero Mäkelä, Facility Manager at Ideapark, describes the collaboration.
“We want a partner that doesn’t focus on why something can’t be done, but finds solutions instead. Alltime is exactly that kind of partner.” Visa Vainiola, CEO, Ideapark Lempäälä
Sustainability is another important theme in Ideapark’s partnerships.
The shopping centre aims to become carbon-neutral by 2030 and expects its partners to share this mindset. Alltime has demonstrated its commitment to supporting its customer reach its environmental goals by introducing electric work equipment among other initiatives.
While energy reduction is Ideapark’s primary focus, Mäkelä also emphasises the shopping center’s social responsibility. “Sustainability is made up of many factors and should be addressed comprehensively. Often, aspects like the free events we organise or the affordable spaces we offer to sports clubs go unnoticed. In terms of social responsibility, Alltime also supports us through its services.”
For Vainiola and Mäkelä, the most important aspect of responsible business is having a shared vision and objectives. As the EU’s mandatory sustainability reporting requirements come into effect, companies are already learning to navigate this challenge together.
“A hands-on attitude and the right people are what matter most to us,” Vainiola sums up.
Alltime’s cleaning services personnel at Ideapark Lempäälä
Starting January 2025, Alltime Finland’s service offering in the Tampere region will also include green space services and landscaping. The service portfolio will cover green area maintenance and construction, planting work, invasive species control, and inspections of playgrounds and recreational areas.
“We’ve strengthened our team with the addition of our new service supervisor, Noora Raitanen, which now allows us to expand into delivering green services,” says Timo Turkkinen, Area Manager, Tampere area.
Before joining Alltime, Raitanen worked as a hands-on supervisor and landscaping worker. She has strong experience particularly in maintaining green spaces in city centres.
“Our competitive advantage lies in a motivated and efficient team that manages sites professionally and effectively. The equipment we use also adds value for both our clients and our team, as battery-powered tools help reduce noise in work areas,” Raitanen explains.
Alltime’s extensive expertise in property and cleaning services provides a customer-beneficial and holistic approach for the new services. A strong commitment to sustainability will also be evident in Tampere’s green services.
“We prioritise native plant species, create habitats for pollinators, retain deadwood when appropriate to support biodiversity, and use natural materials whenever possible. We also strive to support cities’ green factor methods in our operations, which aim to improve urban greenery and manage stormwater naturally in increasingly dense urban environments,” says Raitanen.
For Alltime, successful green area services mean regulatory-compliant operations that are in harmony with nature.
Further Information
Timo Turkkinen, Area Manager, Tampere Region, Alltime Finland Tel. +358 41 318 3323 timo.turkkinen@alltime.fi
Noora Raitanen, Service Supervisor, Green Area Maintenance and Construction, Tampere Region, Alltime Finland Tel. +358 44 773 1281 noora.raitanen@alltime.fi
Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.
Alltime Suomi has secured significant public procurement contracts for cleaning services, expanding the company’s regional service offering at the beginning of 2025. The new agreements cover a wide range of cleaning services for properties owned by various municipalities and the wellbeing services county, with a total value exceeding 1.5 million euros.
The contract signed with the City of Parainen covers cleaning services for the city hall, schools, and daycare centres. The agreement spans three years and includes a two-year extension option.
The City of Turku’s service agreement focuses on maintenance cleaning and deep cleaning at the Impivaara and Samppalinna swimming halls. The contract is for three years and includes a two-year extension option.
The contract with the Wellbeing Services County of Southwest Finland covers cleaning services broadly across the Turku region and surrounding municipalities, such as Kaarina, Loimaa, Salo, Somero, and Paimio. The contract begins with a two-year fixed term, after which it becomes valid until further notice.
“Winning these service agreements demonstrates our ability to provide diverse and high-quality cleaning services, that meet public procurement requirements. As part of our growth strategy, we aim to continue expanding also within the public sector, and our success in these tenders strengthens our position as a reliable expert in public sector services,” says Sari Silén, area manager for cleaning services in the Turku region.
Further Information
Sari Silén, Area Manager, Turku, Alltime Finland sari.silen@alltime.fi Tel. +358 40 808 6989
Antti Kalske, Chief Marketing, Communications and Sustainability Officer, Alltime Group antti.kalske@alltime.fi Tel. +358 40 569 1534
Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.
Alltime has secured two significant waterway maintenance contracts, winning both the Perämeri and Saimaa waterway maintenance tenders from the Finnish Transport Infrastructure Agency (Väylävirasto). With these agreements, Alltime becomes the market leader in Finland, now maintaining approximately 20,000 maritime safety devices.
The annual value of the Perämeri maintenance contract is approximately 1 million euros, while the Saimaa contract is worth approximately 1.3 million euros. Both contracts begin on August 1, 2024, and have a duration of five years.
“We thank the Finnish Transport Infrastructure Agency for their trust and for the longstanding collaboration. It is an honor for us to contribute to safe waterway navigation by maintaining nearly 75% of Finland’s maritime safety devices,” says Antti Sappinen, Business Director, Infrastructure maintenance on waterways. “For years, we have strived to become market leaders through our dedicated effort and commitment to quality. This is also an important milestone in our growth strategy.”
More information
Antti Sappinen, Business Director, Infrastructure maintenance on waterways antti.sappinen@alltime.fi puh. 040 055 7548
Antti Kalske, Marketing and Communications Director antti.kalske@alltime.fi puh. 040 569 1534
Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 600 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.
The City of Rovaniemi has made a procurement decision in its street maintenance tender for the years 2024–2029, selecting Alltime as the main contractor. The expected annual value of the decision is approximately 3.6 million euros, subject to final confirmation after the appeal period and contract negotiations.
The deal also includes an option for snow plowing at property intersections. Alltime has been responsible for Rovaniemi’s street maintenance under the current fixed-term contract period, which began in 2019.
“I am very pleased that we can continue our smooth collaboration with the City of Rovaniemi. We are committed to continuously improving our operations, and I believe that with the experience of the past five years, we are well-positioned to meet the city’s quality expectations,” says Ville Komulainen, Business Director, Infrastructure services on land. “This is also excellent news for our infrastructure services team in Rovaniemi, whose efforts have contributed to a safe and smooth everyday for the city’s residents.”
Alltime is also participating in the tendering process for maintaining Rovaniemi’s parks, as well as recreational and sports areas, for which a procurement decision has not yet been made.
Ville Komulainen, Business Director, Infrastructure services on land ville.komulainen@alltime.fi p. 040 018 6000
Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 600 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.
