YH Kodit has selected Alltime Finland as its partner to provide property maintenance and cleaning services for dozens of sites located in Tampere, Pirkkala, Lempäälä and Nokia. YH Kodit is a significant housing provider, owning more than 8,000 rental and right-of-occupancy homes in the Pirkanmaa and Southwest Finland regions. The company constructs approximately 50 to 100 new homes each year.
“Resident satisfaction is paramount for YH Kodit, and property maintenance plays a key role in achieving this. We chose Alltime based on our previous positive experiences and their convincing presentation. While our broader cooperation is still fairly new, Alltime’s operations have made a strong start,” says Tomi Jokio, Property Director at YH Kodit.
“YH Kodit was looking for a reliable partner for its property services. It was great to see that our previous successful cooperation helped build trust and enabled us to agree on a joint path forward, in which we aim to support YH Kodit’s objectives particularly regarding resident satisfaction and sustainability. I would like to thank YH Kodit for their trust, and the Alltime Pirkanmaa team for their excellent work,” says Petri Salokannel, Commercial Director, Alltime Finland.
Antti Kalske Chief Marketing, Communications and Sustainability Officer, Alltime Group antti@alltimegroup.com +358 40 569 1534
Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.
Mining company Boliden Kevitsa has chosen to continue its partnership with Alltime for the delivery of cleaning services at the Kevitsa multimetal mine. The mining site comprises several buildings, including production facilities, dining areas, offices, welfare facilities, and premises used by Boliden Kevitsa’s subcontractors.
“Our work environment’s cleanliness has a huge impact on our employees’ job satisfaction and safety. Alltime’s proficient staff has been part of our mine’s development projects and has acted in accordance with our values,” mentions EHSQ Manager Johanna Holm.
“It was important for us to continue our strategic partnership with Boliden Kevitsa. The continuation of our cooperation also signals trust in our staff, whose high-quality work has already translated to high customer satisfaction according to our NPS scores. I look forward to applying our extensive service experience in industrial and mining environments, as well as working closely with our customer to further advance health and safety at the site,” says Sanna Lehtinen, Business Director, Property and cleaning services, Alltime Finland.
Alltime has partnered with Boliden Kevitsa since 2017.
Further information
Sanna Lehtinen, Business Director, Property and cleaning services, Alltime Finland sanna.lehtinen@alltime.fi +358 40 148 6595
Antti Kalske, Chief Marketing, Communications and Sustainability Officer, Alltime Group antti.kalske@alltime.fi +358 40 569 1534
Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.
Ensuring high-quality properties for 7,000 students, 40% of whom are international, representing over 100 different nationalities, is a complex task requiring flexibility and deep expertise. For the Turku Student Village Foundation (TYS), this is part of everyday operations—with Alltime by their side enabling smooth living through integrated property maintenance and cleaning services across their property portfolio.
A multicultural environment requires specialised expertise in facility services
Student Village Foundation of Turku(TYS) manages approximately 200 buildings across 17 different sites in Turku, Finland. The largest and most unique of these is the Student Village, which, in addition to housing, includes a restaurant, gym, and a store serving 3,500 students. A particular challenge in service delivery is the multicultural resident base, requiring flexibility and special know-how from the service provider.
During the tenancy period, cleaning and property services are the most visible and impactful indicators of customer satisfaction—often even more so than TYS’s own services, which focus on the beginning and end of the tenancy.
“Alltime’s property maintenance professionals actively offer development ideas, suggestions, and solutions to challenges,” says Pirjo Lipponen-Vaitomaa, Director of Customer Relations and Communications at TYS.
Customer satisfaction as a shared goal
TYS and Alltime began their collaboration in March 2019, which has expanded over the years thanks to excellent results. Currently, Alltime is responsible for TYS’s property maintenance, cleaning of common areas, and apartment inspections during tenant changes. Recently, Alltime’s cleaning services have also been utilised for cleaning tasks related to tenant turnover.
Customer satisfaction is monitored systematically: after a service visit, residents can provide feedback via text message on Alltime’s services. Results are reviewed monthly. TYS also tracks the response times for maintenance requests.
According to Lipponen-Vaitomaa, student housing is her personal passion. “Our property maintenance satisfaction scores have been trending upward. Last year, the score reached 8.82 out of 10, which clearly exceeds our target. This is especially important, as for many young people this is their first home, and property maintenance has a significant impact on resident experience,” she explains.
Cleaning quality is monitored through regular quality rounds and customer satisfaction surveys, with the results reviewed in joint quality meetings. “Our monthly quality meetings with representatives from property maintenance and cleaning take place in a very positive spirit. We’ve been especially pleased with Alltime’s proactive attitude,” Lipponen-Vaitomaa adds.
Pirjo Lippomaa-Vaitomaa says that student housing is a personal passion for her.
Facing Future Challenges Together
As a public procurement entity, TYS places high importance on quality criteria and staff expertise when selecting partners.
“We want to offer our residents better opportunities for sustainable living. Alltime’s professionalism in property maintenance and cleaning, along with their progressive attitude, has greatly supported this,” says Lipponen-Vaitomaa.
Currently, TYS and Alltime are working together to improve waste sorting in shared kitchens, enhance feedback systems through QR codes, and explore the use of cleaning robotics. Control rooms, system confirmations, and other digital cleaning solutions are also areas TYS wants to further develop with its property services partner.
“In the future, digitalisation will certainly play an even bigger role in meeting our service needs and development goals,” Lipponen-Vaitomaa concludes.
How can a massive 180 000 m2 shopping centre, with 7.3 million annual visitors, 300 yearly events and 80 toilet facilities, be managed smoothly and sustainably? Ideapark Lempäälä, near Tampere, Finland, has found Alltime as its trusted partner in this mission through integrated facility and cleaning services.
Ideapark Lempäälä shopping centre is one of the most visited facilities in Finland – its about 180,000 m2 see 7.3 million visits and 300 events annually. It attracts visitors from all over the country, and aims to become Finland’s largest “mini-holiday destination”. As daily visitor numbers range between 10,000 and 30,000, substantial expertise, resources, and—above all—flexibility is required from partners to create an excellent experience.
“Flexibility is key for us. Our partners must be able to respond to fluctuating visitor numbers and 300 annual events. Alltime has demonstrated its ability to meet these demands, both in terms of resources and attitude,” says Visa Vainiola, CEO of Ideapark Lempäälä. “We want a partner that doesn’t focus on why something can’t be done, but finds solutions instead. Alltime is exactly that kind of partner.”
The partnership began in 2022 with property maintenance and soon expanded to include cleaning services. Today, Alltime takes care of outdoor area maintenance, property maintenance, technical facility services, event construction, shopping cart collection, as well as both general and construction cleaning. Additionally, some of the shopping centre’s stores utilise Alltime’s cleaning services. With good reason, the partnership can be described as a one-stop-shop for facility services.
“A comprehensive service offering, agility, and willingness to solve issues are definitely the best aspects of this partnership. They fit perfectly into the fast-paced and ever-changing environment we operate in. Despite being a fairly large company, Alltime provides us with truly local service,” Tero Mäkelä, Facility Manager at Ideapark, describes the collaboration.
“We want a partner that doesn’t focus on why something can’t be done, but finds solutions instead. Alltime is exactly that kind of partner.” Visa Vainiola, CEO, Ideapark Lempäälä
Sustainability is another important theme in Ideapark’s partnerships.
The shopping centre aims to become carbon-neutral by 2030 and expects its partners to share this mindset. Alltime has demonstrated its commitment to supporting its customer reach its environmental goals by introducing electric work equipment among other initiatives.
While energy reduction is Ideapark’s primary focus, Mäkelä also emphasises the shopping center’s social responsibility. “Sustainability is made up of many factors and should be addressed comprehensively. Often, aspects like the free events we organise or the affordable spaces we offer to sports clubs go unnoticed. In terms of social responsibility, Alltime also supports us through its services.”
For Vainiola and Mäkelä, the most important aspect of responsible business is having a shared vision and objectives. As the EU’s mandatory sustainability reporting requirements come into effect, companies are already learning to navigate this challenge together.
“A hands-on attitude and the right people are what matter most to us,” Vainiola sums up.
Alltime’s cleaning services personnel at Ideapark Lempäälä
Alltime Suomi has secured significant public procurement contracts for cleaning services, expanding the company’s regional service offering at the beginning of 2025. The new agreements cover a wide range of cleaning services for properties owned by various municipalities and the wellbeing services county, with a total value exceeding 1.5 million euros.
The contract signed with the City of Parainen covers cleaning services for the city hall, schools, and daycare centres. The agreement spans three years and includes a two-year extension option.
The City of Turku’s service agreement focuses on maintenance cleaning and deep cleaning at the Impivaara and Samppalinna swimming halls. The contract is for three years and includes a two-year extension option.
The contract with the Wellbeing Services County of Southwest Finland covers cleaning services broadly across the Turku region and surrounding municipalities, such as Kaarina, Loimaa, Salo, Somero, and Paimio. The contract begins with a two-year fixed term, after which it becomes valid until further notice.
“Winning these service agreements demonstrates our ability to provide diverse and high-quality cleaning services, that meet public procurement requirements. As part of our growth strategy, we aim to continue expanding also within the public sector, and our success in these tenders strengthens our position as a reliable expert in public sector services,” says Sari Silén, area manager for cleaning services in the Turku region.
Further Information
Sari Silén, Area Manager, Turku, Alltime Finland sari.silen@alltime.fi Tel. +358 40 808 6989
Antti Kalske, Chief Marketing, Communications and Sustainability Officer, Alltime Group antti.kalske@alltime.fi Tel. +358 40 569 1534
Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.
