YH Kodit has selected Alltime Finland as its partner to provide property maintenance and cleaning services for dozens of sites located in Tampere, Pirkkala, Lempäälä and Nokia. YH Kodit is a significant housing provider, owning more than 8,000 rental and right-of-occupancy homes in the Pirkanmaa and Southwest Finland regions. The company constructs approximately 50 to 100 new homes each year.
“Resident satisfaction is paramount for YH Kodit, and property maintenance plays a key role in achieving this. We chose Alltime based on our previous positive experiences and their convincing presentation. While our broader cooperation is still fairly new, Alltime’s operations have made a strong start,” says Tomi Jokio, Property Director at YH Kodit.
“YH Kodit was looking for a reliable partner for its property services. It was great to see that our previous successful cooperation helped build trust and enabled us to agree on a joint path forward, in which we aim to support YH Kodit’s objectives particularly regarding resident satisfaction and sustainability. I would like to thank YH Kodit for their trust, and the Alltime Pirkanmaa team for their excellent work,” says Petri Salokannel, Commercial Director, Alltime Finland.
Antti Kalske Chief Marketing, Communications and Sustainability Officer, Alltime Group antti@alltimegroup.com +358 40 569 1534
Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.
Alltime Group’s Swedish subsidiary Alltime Sverige AB has acquired Egendomsentreprenad B&L AB, a small property maintenance company based in Gävle. The acquisition complements Alltime Sweden’s already strong presence in Gävle, and signals the start of accelerated inorganic growth in Sweden.
”I would like to welcome our new customers and colleagues to Alltime. After focusing on organically growing and developing our business for the past 1,5 years, we are now in a good position for inorganic growth. Acquiring Egendomsentreprenad B&L is a good start for us on that front, and I look forward to continuing M&A activities in line with our strategy,” says Carl Wiktorsson, CEO, Alltime Sweden.
Egendomsentreprenad B&L currently serves especially housing cooperatives and other residential customers in the Gävle area. It is currently owned by Mbproperty AB, not to be confused with Alltime Group’s majority owner MB Funds.
Antti Kalske, Chief Marketing, Communications and Sustainability Officer, Alltime Group +358 40 569 1534 antti@alltimegroup.com
Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.
How do you manage the maintenance of dozens of schools and daycare centres in a way that keeps users satisfied and technical systems running smoothly? According to Atso Selkälä, Quality Manager at Espoo City’s Facilities Services, a property caretaker is often like an ice hockey referee – if you don’t see or hear from them, everything is going well.
Expertise and the right people are key
The City of Espoo began partially outsourcing its propertyand facility maintenance in 2014. Today, Alltime is responsible for two of the city’s six outsourced areas.
“Outsourcing was a significant change for users, and there were inevitably some challenges. People were used to their familiar ‘Matti’—someone who wasn’t just doing a job but was part of the community. When an external service provider came in, I, as the area manager, had to attend many meetings to explain the changes. Now that people have adjusted and the initial fuss has passed, everything works exceptionally well,” says Selkälä.
Selkälä began his career at the City of Espoo as a property caretaker in 1986 and has since moved through various roles to become a quality manager. His responsibilities include managing outsourced property service contracts, overseeing quality control, conducting tender processes, and providing expert insight. The work is highly diverse and engaging. His extensive field experience in property maintenance gives him a unique perspective when evaluating services.
“Facility maintenance is easy to understand when you’ve done it yourself on a grassroots level. I’ve walked every step of this path, and it helps me understand the needs of all parties involved,” says Selkälä.
Atso Selkälä oversees Espoo’s properties with almost 40 years of experience.
He points to industry-wide challenges such as staff availability, motivation, the increasing importance of language skills, automation, and the need to maintain professional competence. Effective communication with users is also vital.
With nearly 40 years of experience in Espoo’s properties, Selkälä adds: “Everything starts with the caretaker. When the right people are in the right roles, everything else falls into place. Alltime has succeeded in providing us with the right professionals.”
Advanced quality control ensures successful service experience
Espoo aims to be a forerunner in quality assurance. The value of facility maintenance is measured through an advanced audit system developed by Espoo Facilities Services—something Selkälä hasn’t seen elsewhere.
“We’ve been developing our quality control system since 2014. It now operates through a customised audit section in our maintenance logbook, which we fine-tuned to our needs over an intense two-year development period,” Selkälä explains.
There are approximately 400 audited sites. The city conducts audits twice a year, while external service providers, like Alltime, audit their areas four times annually as per contract. Each season has its own audit template and results are reviewed in monthly monitoring meetings.
“We receive reports categorised by service provider, building, individual caretaker, auditor, and area. We use precise numerical indicators. The target score is four on a scale of one to five, and Alltime has achieved excellent results,” Selkälä says.
Quick response and proactive customer service
Service quality is also measured by how promptly and effectively deviations identified in audits are addressed. According to Selkälä, Alltime has excelled in this area.
“Alltime has responded to issues exactly as required. Our contact person is assertive and efficient, always taking ownership of matters and delivering results,” Selkälä says.
He also highlights the importance of user experience: “A property caretaker is like a hockey referee—if you don’t notice them, all is well. But if something goes wrong, you’ll definitely hear about it. Ideally, the caretaker feels like a member of the community.”
Beyond responsiveness, Selkälä commends Alltime for its initiative:
“Last year, at the Kivenlahti community park, there was an event where Alltime brought along equipment for residents to explore. It was especially popular with children and families. The idea came from a proactive site supervisor at Alltime. Absolutely brilliant—this is exactly the kind of thing we value.”
The future of facility services: A combination of people and technology
Facility maintenance is undergoing a transformation. Increasing automation and digitalisation are calling for new skillsets, while finding skilled workers remains a significant challenge.
“In future, more IT skills and system management knowledge will be needed. Customer service skills are also becoming even more important,” Selkälä notes. “That’s why we provide ongoing specialist training for caretakers. We’ve run courses in customer service, problem-solving, geothermal heating, and plumbing.”
Drones are already used for tasks such as gutter inspections, and robotic lawnmowers are becoming more common in some locations. Still, Selkälä believes property maintenance will remain a people-centred industry.
“Our work is very much about people. It’s hard to imagine caretakers being completely replaced by robots. Technology will support the work, but people aren’t going anywhere. I’ve worked with many service providers, and it’s easy to say that Alltime strikes an impressive balance between forward-thinking and day-to-day excellence,” Selkälä concludes.
A service vehicle branded with the Alltime logo at the Kivenlahti community park in Espoo. In 2024, a community event was held at the park, where Alltime brought along equipment and machinery for residents to explore. The event was especially well-received among children and families, gaining remarkable popularity.
Alltime Finland has signed a significant agreement with the City of Turku’s Facilities Services to provide property maintenance services in the Hirvensalo area. With this contract, Alltime further extends its service offering in one of Turku’s key districts.
The agreement covers outdoor area maintenance and technical property management for schools and daycare centres in the area. It also includes the maintenance of Hirvensalo fire station and community centre, as well as service coordinator duties for the community centre. The estimated annual turnover of the contract is approximately 250,000 euros.
Service production will begin on 1 May 2025. The contract is valid for three years, with the option to extend for a further two years. The City of Turku’s Facilities Services is a long-time customer for Alltime, and this new contract marks a regional expansion of the collaboration.
“We have strong experience of both the customer and the Hirvensalo area. This is due to also working as a service provider for the city in this district in the past, which provides a solid foundation for the cooperation,” says Tero Jurmu, Property Services Specialist at Alltime Finland.
The development of property maintenance services in Hirvensalo further strengthens Alltime’s position as a leading provider of property services in the Turku region.
Sari Silén, Area Manager, Turku, Alltime Finland sari.silen@alltime.fi Tel. +358 40 808 6989
Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.
Espoon Asunnot has selected Alltime Finland as its property services, as well as outdoor and winter maintenance provider in the Greater Leppävaara and Matinkylä districts.
The service agreement begins on 1 May 2025 and is valued at approximately 1.1 million euros annually. Four separate districts were included in the tender, with each bidder eligible to be awarded a maximum of two. Through this agreement, Alltime will be responsible for ensuring a smooth and safe everday in nearly 4,500 homes.
Alltime already manages 16 Espoon Asunnot properties, and with this new contract, the number will grow to 90 sites.
“We have gained significant experience in the Espoo area and with similar properties. We’re starting from a strong foundation and are excited to expand our collaboration,” says Sami Karimerto, Area Manager, Helsinki area, Alltime Finland.
In addition to property maintenance and cleaning services, Alltime has secured various infrastructure maintenance contracts in Espoo, Helsinki, Kirkkonummi and Kerava.
Further Information
Sami Karimerto, Area Manager, Helsinki area, Alltime Finland sami.karimerto@alltime.fi Tel. +358 41 732 0977
Antti Kalske, Chief Marketing, Communications and Sustainability Officer, Alltime Group antti.kalske@alltime.fi Tel. +358 40 569 1534
Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.
Ensuring high-quality properties for 7,000 students, 40% of whom are international, representing over 100 different nationalities, is a complex task requiring flexibility and deep expertise. For the Turku Student Village Foundation (TYS), this is part of everyday operations—with Alltime by their side enabling smooth living through integrated property maintenance and cleaning services across their property portfolio.
A multicultural environment requires specialised expertise in facility services
Student Village Foundation of Turku(TYS) manages approximately 200 buildings across 17 different sites in Turku, Finland. The largest and most unique of these is the Student Village, which, in addition to housing, includes a restaurant, gym, and a store serving 3,500 students. A particular challenge in service delivery is the multicultural resident base, requiring flexibility and special know-how from the service provider.
During the tenancy period, cleaning and property services are the most visible and impactful indicators of customer satisfaction—often even more so than TYS’s own services, which focus on the beginning and end of the tenancy.
“Alltime’s property maintenance professionals actively offer development ideas, suggestions, and solutions to challenges,” says Pirjo Lipponen-Vaitomaa, Director of Customer Relations and Communications at TYS.
Customer satisfaction as a shared goal
TYS and Alltime began their collaboration in March 2019, which has expanded over the years thanks to excellent results. Currently, Alltime is responsible for TYS’s property maintenance, cleaning of common areas, and apartment inspections during tenant changes. Recently, Alltime’s cleaning services have also been utilised for cleaning tasks related to tenant turnover.
Customer satisfaction is monitored systematically: after a service visit, residents can provide feedback via text message on Alltime’s services. Results are reviewed monthly. TYS also tracks the response times for maintenance requests.
According to Lipponen-Vaitomaa, student housing is her personal passion. “Our property maintenance satisfaction scores have been trending upward. Last year, the score reached 8.82 out of 10, which clearly exceeds our target. This is especially important, as for many young people this is their first home, and property maintenance has a significant impact on resident experience,” she explains.
Cleaning quality is monitored through regular quality rounds and customer satisfaction surveys, with the results reviewed in joint quality meetings. “Our monthly quality meetings with representatives from property maintenance and cleaning take place in a very positive spirit. We’ve been especially pleased with Alltime’s proactive attitude,” Lipponen-Vaitomaa adds.
Pirjo Lippomaa-Vaitomaa says that student housing is a personal passion for her.
Facing Future Challenges Together
As a public procurement entity, TYS places high importance on quality criteria and staff expertise when selecting partners.
“We want to offer our residents better opportunities for sustainable living. Alltime’s professionalism in property maintenance and cleaning, along with their progressive attitude, has greatly supported this,” says Lipponen-Vaitomaa.
Currently, TYS and Alltime are working together to improve waste sorting in shared kitchens, enhance feedback systems through QR codes, and explore the use of cleaning robotics. Control rooms, system confirmations, and other digital cleaning solutions are also areas TYS wants to further develop with its property services partner.
“In the future, digitalisation will certainly play an even bigger role in meeting our service needs and development goals,” Lipponen-Vaitomaa concludes.
How can a massive 180 000 m2 shopping centre, with 7.3 million annual visitors, 300 yearly events and 80 toilet facilities, be managed smoothly and sustainably? Ideapark Lempäälä, near Tampere, Finland, has found Alltime as its trusted partner in this mission through integrated facility and cleaning services.
Ideapark Lempäälä shopping centre is one of the most visited facilities in Finland – its about 180,000 m2 see 7.3 million visits and 300 events annually. It attracts visitors from all over the country, and aims to become Finland’s largest “mini-holiday destination”. As daily visitor numbers range between 10,000 and 30,000, substantial expertise, resources, and—above all—flexibility is required from partners to create an excellent experience.
“Flexibility is key for us. Our partners must be able to respond to fluctuating visitor numbers and 300 annual events. Alltime has demonstrated its ability to meet these demands, both in terms of resources and attitude,” says Visa Vainiola, CEO of Ideapark Lempäälä. “We want a partner that doesn’t focus on why something can’t be done, but finds solutions instead. Alltime is exactly that kind of partner.”
The partnership began in 2022 with property maintenance and soon expanded to include cleaning services. Today, Alltime takes care of outdoor area maintenance, property maintenance, technical facility services, event construction, shopping cart collection, as well as both general and construction cleaning. Additionally, some of the shopping centre’s stores utilise Alltime’s cleaning services. With good reason, the partnership can be described as a one-stop-shop for facility services.
“A comprehensive service offering, agility, and willingness to solve issues are definitely the best aspects of this partnership. They fit perfectly into the fast-paced and ever-changing environment we operate in. Despite being a fairly large company, Alltime provides us with truly local service,” Tero Mäkelä, Facility Manager at Ideapark, describes the collaboration.
“We want a partner that doesn’t focus on why something can’t be done, but finds solutions instead. Alltime is exactly that kind of partner.” Visa Vainiola, CEO, Ideapark Lempäälä
Sustainability is another important theme in Ideapark’s partnerships.
The shopping centre aims to become carbon-neutral by 2030 and expects its partners to share this mindset. Alltime has demonstrated its commitment to supporting its customer reach its environmental goals by introducing electric work equipment among other initiatives.
While energy reduction is Ideapark’s primary focus, Mäkelä also emphasises the shopping center’s social responsibility. “Sustainability is made up of many factors and should be addressed comprehensively. Often, aspects like the free events we organise or the affordable spaces we offer to sports clubs go unnoticed. In terms of social responsibility, Alltime also supports us through its services.”
For Vainiola and Mäkelä, the most important aspect of responsible business is having a shared vision and objectives. As the EU’s mandatory sustainability reporting requirements come into effect, companies are already learning to navigate this challenge together.
“A hands-on attitude and the right people are what matter most to us,” Vainiola sums up.
Alltime’s cleaning services personnel at Ideapark Lempäälä
Starting January 2025, Alltime Finland’s service offering in the Tampere region will also include green space services and landscaping. The service portfolio will cover green area maintenance and construction, planting work, invasive species control, and inspections of playgrounds and recreational areas.
“We’ve strengthened our team with the addition of our new service supervisor, Noora Raitanen, which now allows us to expand into delivering green services,” says Timo Turkkinen, Area Manager, Tampere area.
Before joining Alltime, Raitanen worked as a hands-on supervisor and landscaping worker. She has strong experience particularly in maintaining green spaces in city centres.
“Our competitive advantage lies in a motivated and efficient team that manages sites professionally and effectively. The equipment we use also adds value for both our clients and our team, as battery-powered tools help reduce noise in work areas,” Raitanen explains.
Alltime’s extensive expertise in property and cleaning services provides a customer-beneficial and holistic approach for the new services. A strong commitment to sustainability will also be evident in Tampere’s green services.
“We prioritise native plant species, create habitats for pollinators, retain deadwood when appropriate to support biodiversity, and use natural materials whenever possible. We also strive to support cities’ green factor methods in our operations, which aim to improve urban greenery and manage stormwater naturally in increasingly dense urban environments,” says Raitanen.
For Alltime, successful green area services mean regulatory-compliant operations that are in harmony with nature.
Further Information
Timo Turkkinen, Area Manager, Tampere Region, Alltime Finland Tel. +358 41 318 3323 timo.turkkinen@alltime.fi
Noora Raitanen, Service Supervisor, Green Area Maintenance and Construction, Tampere Region, Alltime Finland Tel. +358 44 773 1281 noora.raitanen@alltime.fi
Alltime Group’s vision is to become a Nordic leader in maintaining built environments. We aim to provide customers with peace of mind through our proactive and caring approach in property maintenance, cleaning services and infrastructure maintenance. Our over 1,000 employees in Finland and Sweden ensure smooth and safe everyday life by taking care of properties, urban areas and waterways. Alltime Group is owned by MB Funds, a Finnish private equity firm, together with key employees.
